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Gehan Ethugala Pathiranage

Utilizing AI-enabled Social Robots for Business Renewal in Service Sector

Artificial intelligence has accelerated the development of social robots for service environments, with adoption in the hospitality sector increasing after the COVID-19 pandemic due to rising demand for contactless yet high-quality services. Despite rapid global market growth, Finland remains a marginal player, accounting for only 0.20% of the hospitality robotics market. This raises a key question as […]

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