Home › Projects › Creating and maintaining customer commitment in digital service interaction: The service recovery perspective
- Main applicant
- DSc (Tech) Puneet Kaur
- Project name
- Creating and maintaining customer commitment in digital service interaction: The service recovery perspective
- Amount
- 20 000 €
- Year
- 2018
- Purpose of use
- Post-doctoral research
- Support type
- General call for applications
- Grant category
- Digitalisation as a Business Enabler
- Region
- Uusimaa
